Company

Simplifying Life with Every Appliance, Lotte Himart

About Us

Vision

Lifetime Care for Every Stage of Your Home Appliance Journey

At LOTTE HIMART, we bring you peace of mind for all things home appliances.

Our curated selection of top products and dedicated care services are designed to support every stage of your life.

Business Policies

Transparent management

Transparent and honest managementdiligent fulfillment of social responsibilities.

Enhancement of core capacities

Top competitiveness in key business area, expansion of business to encompass related fields.

Value-based management

Enhancement of customer value, ongoing creation of profitability and value

Field management

Accurate understanding of business conditions and timely decision-making through field management.

Core Values

BEYOND CUSTOMER EXPECTATION CHALLENGE Story of Self RESPECT Story of Us ORIGINALITY Story of Future

The core values are the standards that all LOTTE staff should aspire towardso that LOTTE can fulfill its mission and vision.

Definition and Code of Conduct

BEYOND CUSTOMER EXPECTATION

Not satisfied with merely meeting customer needs, we create value that exceeds customer expectations.

CHALLENGE

By focusing on the essence of our business, through challenges and trials we have achieved greater goals over time.

  1. Start

    Understand the essence of the business and set goals directly linked to the performance of the organization as a whole.

  2. Develop

    To achieve goals, voluntarily and continuously improve processes.

  3. Perform

    Set goals of a greater standard and work until they are achieved.

RESPECT

By respecting different opinions, communicating, and following the principles, we function as a trust-based collective.

  1. Start

    Respect the varying opinions of colleagues and interested parties and actively communicate.

  2. Develop

    Follow the principles and work to meet the demands of interested parties.

  3. Perform

    Remember the power of action and act carefully to maintain trust within the collective we are a part of.

ORIGINALITY

By responding to changes with agility and pursuing cooperation that transcends boundaries and innovation that breaks the mold, we create unimitable originality.

  1. Start

    Respond in a way that meets the speed and direction of environmental changes.

  2. Develop

    Take an interest in a wide range of areas and engage in cooperation that transcends boundaries to create greater value.

  3. Perform

    Through originality and innovation, provide products and services that are inimitable.

Slogan

Simplifying Life with Every Appliance, LOTTE HIMART